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House Cleaning Services

House cleaning in Japan books routine home cleaning by the hour through 家事代行 (kaji daiko, "housekeeping service") providers.1 Working residents and time-pressed families use it for weekly upkeep, wet area deep cleans, and move-related cleans without hiring a full-time housekeeper.12

Confirm current details with official sources

Procedures, fees, and requirements can change. Confirm current details at the official CaSy service and price pages.

Overview​

This guide covers the house cleaning landscape for working residents and time-pressed families: which provider models exist, what a booking includes, what things cost, and how booking works in Japanese.312 It applies nationwide in structure, with one standing caveat: prices, minimum hours, service menus, coverage areas, and language support vary by provider, so the provider page confirms the final terms.12

Routine cleaning and specialist deep cleaning are separate menus. Routine visits handle day to day cleaning with the tools in the home, while specialist visits bring dedicated equipment and detergents for disassembly cleans.12

Provider landscape​

The sector reads cleanest along an establishment axis. An employee cleaner brand sends employed staff, contractor platforms match registered casts through an app, and regional budget providers cover narrower areas at lower guide bands.31 Nothing here endorses or ranks any provider; compare them on published terms only.

Employee cleaner brand​

The largest brand operates with employed cleaners and presents consistent quality as its model. Published summaries place its band around 3,000 to 4,000 JPY per hour with a 2 to 3 hour minimum (as of 2026-09; confirm current figures on the provider page), but these figures are inconsistently reported across secondary summaries, so treat them as a starting guide rather than a list price.

Contractor platforms with app booking​

CaSy runs a contractor cast model with web and app booking open 24 hours a day, 365 days a year. Registration to booking runs online without an estimate visit or phone briefing, and the contract runs between the customer and CaSy rather than directly with the individual cast member.31

Casts pass identity and background checks plus selection, training, and a skills test before visiting homes.1 Routine cleaning coverage spans Miyagi, Tokyo, Kanagawa, Saitama, Chiba, Fukui, Aichi, Osaka, Kyoto, and Hyogo prefectures, with some non covered areas inside them.1

Pinatto operates a similar contractor platform model with its own pricing. Its regular terms sit near the contractor band described below, but provider level figures should be confirmed on its own page before comparing (as of 2026-09).

Regional budget provider​

Daily Service is a regional and budget focused provider with narrower coverage than the national brands. Confirm the service area for the address before assuming availability (as of 2026-09).

Services covered​

A routine booking covers home interiors generally. Specialist work such as disassembly cleans sits on a separate menu with its own staff and fees.12

General cleaning and regular recurring plans​

CaSy routine cleaning covers kitchen, bath, toilet and other wet areas, living rooms and bedrooms including tidying, plus hallways and entrances.1 Cleaning tools and detergents are the ones in the customer home, so the customer prepares them before the visit, including a charged vacuum cleaner.1

Regular service means the same cast visits repeatedly on a fixed weekday and time, while spot service is booked as needed for trial use, sudden guests, or moving days.1 The booking flow from registration to visit looks like this:1

Bathroom and kitchen deep cleans​

Routine bookings cover day to day bathroom and kitchen cleaning. Specialist bathroom cleaning, including apron interior and ventilation fan work, sits in the separate house cleaning menu.12

MenuFee tax includedWork timeAs of
Bathroom specialist cleaningfrom 19,250 JPY2about 120 minutes2026-09-06 fetch; page undated
Kitchen specialist cleaning19,800 JPY2about 120 minutes2026-09-06 fetch; page undated

Pinpoint specialist fees above are CaSy list figures (as of 2026-09-06; confirm current figures with CaSy). Routine visits cannot substitute for them where disassembly or bathroom specific work is needed (as of 2026-09-06).12

Range hood and aircon deep clean add-ons​

Range hood and aircon work are specialist visits handled by house cleaning staff distinct from routine casts, with dedicated equipment and detergents brought in.2 The customer provides electricity, water, hot water, and workspace such as a balcony or bathroom depending on the menu.2

MenuFee tax includedWork timeAs of
Range hood disassembly cleaning16,500 JPY2about 120 minutes2026-09-06 fetch; page undated
Aircon disassembly cleaning, standard typefrom 13,200 JPY2about 90 minutes2026-09-06 fetch; page undated
Aircon disassembly cleaning, self-cleaning robot typefrom 21,780 JPY2about 90 minutes2026-09-06 fetch; page undated

Post-move cleaning​

CaSy lists vacant room cleaning at 24,750 JPY for 1R or 1K, 34,650 JPY for 1DK, and 44,550 JPY for 1LDK, 2K, or 2DK, tax included, with about 450 minutes or more per visit (as of 2026-09-06).2 Spot routine service is also used for moving days where a full vacant clean is not needed (as of 2026-09-06).1

Prices and booking terms​

Hourly bands below put the provider models side by side. CaSy figures are verified list prices; brand and platform bands beside them are inconsistently reported guide bands to confirm on each provider page.1

Hourly bands and minimum hours​

ProviderHourly band tax includedMinimumAs of
Employee cleaner brand, scope guide3,000 to 4,000 JPY2 to 3 hours2026-09 scope band; confirm on provider page
CaSy, weekly regular, 2 hours or more2,790 JPY12 hours2026-09-06 fetch; page undated
CaSy, biweekly regular, 2 hours or more2,890 JPY12 hours2026-09-06 fetch; page undated
CaSy, every 4 weeks, 2 hours or more3,190 JPY12 hours2026-09-06 fetch; page undated
CaSy, spot, 2 hours or more3,490 JPY12 hours2026-09-06 fetch; page undated
CaSy, weekly regular, 1 hour3,190 JPY11 hour2026-09-06 fetch; page undated
Contractor platform scope guide, regular visits2,500 to 3,000 JPYvaries by provider2026-09 scope band; confirm on provider page

The table as a whole mixes verified list prices with guide bands (as of 2026-09-06 for CaSy figures; confirm current figures with each provider). Each CaSy routine visit runs 2 hours or more in 30 minute units up to 4 hours, within service hours of 8:00 to 20:00, plus 880 JPY travel per visit (as of 2026-09-06).1

The worked example on the CaSy page prices 2 hours of spot service as 2 hours times 3,490 JPY plus 880 JPY travel, totalling 7,860 JPY tax included (as of 2026-09-06).1 Regular service reserves the next visit automatically unless cancelled; two or more weekly visits require separate bookings.1

Compare minimum hours before comparing hourly rates

A lower hourly figure with a 2 hour minimum can total more than a higher hourly figure usable for 1 hour. CaSy weekly regular prices 1 hour visits at 3,190 JPY per hour against 2,790 JPY per hour for 2 hours or more (as of 2026-09-06).1

What moves the total​

Cast nomination costs an extra 440 JPY per hour and is limited to casts who have visited before (as of 2026-09-06).1 Physical key storage for regular service costs 1,080 JPY per month with the first month free, and bitlock handover costs 220 JPY per visit (as of 2026-09-06).1

House cleaning payment is by credit card only.2 Routine cleaning cancellation is free until 18:00 two days before the visit, while house cleaning cancellation after that point charges the full amount.12

Foreign resident experience​

Most services operate in Japanese only, and the repeating cleaner relationship is the norm. Set both expectations before the first booking.1

Japanese only norm and limited English in apps​

Booking pages, flows, and cast communication run in Japanese, and routine visits are coordinated over a login-required chat with the cast.1 CaSy offers smartphone app booking, but the fetched booking flow shows no English path, consistent with limited English in the app.31

Ask how to reach your cast without Japanese

The coordination chat with the cast assumes Japanese. Confirm before booking how to handle instructions and schedule changes when neither side shares a language.1

The one-on-one cleaner relationship pattern​

The typical pattern is a one-on-one relationship with a repeating cleaner. CaSy regular service sends the same cast each time so repeat briefings drop away, and key storage options support visits while absent.1

The first service start requires the customer to be home. Later visits can run while absent with key storage in place.1

Costs in global context​

Japanese cleaning services sit mid-priced relative to global rates. The Japan side of that comparison is anchored by the verified CaSy band of about 2,790 to 3,490 JPY per hour plus 880 JPY travel per visit (as of 2026-09-06; confirm current figures with CaSy).1 No home country price claims are made here; use the band to judge affordability against personal experience, not as a cross country ranking.

Good to know​

Confirm the minimum hours before comparing hourly rates​

A lower hourly figure with a 2 hour minimum can total more than a higher hourly figure usable for 1 hour. CaSy weekly regular prices 1 hour visits at 3,190 JPY per hour against 2,790 JPY per hour for 2 hours or more (as of 2026-09-06; confirm current figures with CaSy).1

Confirm which rooms and add-ons the base plan excludes​

Disassembly cleans for aircon and range hoods plus specialist bathroom cleaning fall outside routine bookings and carry separate specialist fees (as of 2026-09-06).12 Name the rooms and the soil level in the request so the visit is scoped correctly.

Book early for post-move and seasonal deep clean slots​

Vacant room cleaning runs about 450 minutes or more, so the slot is a half day commitment (as of 2026-09-06).2 CaSy takes house cleaning bookings around the clock with phone scheduling after the request, but the visit date still needs room in both diaries.

Set the language expectation before the first visit​

Provider coverage is not nationwide uniform: routine cleaning and house cleaning areas differ even within CaSy, so the area page confirms the address before booking.12 Communication runs in Japanese, so arrange how to brief the cast before the door opens.

See also​

References​

Footnotes​

  1. 株式会社CaSy. 「お掃除代行サービス内容」. https://casy.co.jp/service/cleaning ↩ ↩2 ↩3 ↩4 ↩5 ↩6 ↩7 ↩8 ↩9 ↩10 ↩11 ↩12 ↩13 ↩14 ↩15 ↩16 ↩17 ↩18 ↩19 ↩20 ↩21 ↩22 ↩23 ↩24 ↩25 ↩26 ↩27 ↩28 ↩29 ↩30 ↩31 ↩32 ↩33 ↩34 ↩35 ↩36 ↩37 ↩38 ↩39 ↩40

  2. 株式会社CaSy. 「ハウスクリーニングサービス内容」. https://casy.co.jp/service/housecleaning ↩ ↩2 ↩3 ↩4 ↩5 ↩6 ↩7 ↩8 ↩9 ↩10 ↩11 ↩12 ↩13 ↩14 ↩15 ↩16 ↩17 ↩18 ↩19 ↩20

  3. 株式会社CaSy. 「家事代行・家政婦ならCaSy（カジー）」トップページ. https://casy.co.jp/ ↩ ↩2 ↩3 ↩4